Corporate Blog Posts
Even before Covid-19, in-store fulfillment was a big deal for retailers. In 2018, Target fulfilled 70% of online orders through its stores, while 30% of all of Neiman Marcus’ online orders are shipped from stores as well. In this post I’ll outline the major advantages, challenges, and strategies of in-store fulfillment strategies such as SFS and BOPIS . . .
Agile retailers are moving fast as they accelerate ecommerce to make up for low in-store sales. But speed comes with its own growing pains. New processes and fulfillment teams are causing late shipments, cancelled orders, fulfillment mistakes, and difficulties handling customer service requests. In other words, a perfect storm for losing customers to Amazon . . .
Retail is notorious for taking weeks and months to set up data exchange integrations between trading partners. Why are we still putting up with it?
In this post I’ll discuss some of the insights and conclusions from IHL’s research study to frame why and how drop shipping is such an important strategy for modern retail . . .
For Thanksgiving this year, I immersed myself in the world of dropshipping and gravy. How is drop shipping related to gravy you ask? Well it turns out we live in a day and age where food can be drop shipped! As a foodie, this became something I could not wait to learn more about, and what better opportunity to put this to the test than Thanksgiving Dinner?! . . .
We hope for the best for everyone in Florida as Hurricane Dorian makes landfall Monday. While we realize at this point there’s not much more that can be done to prepare, we wanted to share some information that might still be useful. In the end our biggest wish is that everyone remains safe and none of the details in this post are ever needed . . .
Warning: If your email signature has the title “EDI Specialist,” you may find this article offensive. However, it still needs to be said… EDI must die.
What do suppliers and brands get out of drop shipping? Why would they agree to what appears to be a rather lopsided trading arrangement? In order to answer this, I contacted over 200 suppliers and brands with large drop shipping operations, asking about the benefits of drop shipping . . .
In this post I’ll outline the major advantages, challenges, and strategies that these retailers discussed during various presentations, rountables, and question and answer sessions. And yes, you’re going to have to read the entire post to find out why I’m using a picture of a banana with an RFID stuck to it. 🙂 . . .
We’re just back from the D3 conference in New York. As usual the sessions and panels were top notch, with speakers from Target, Amazon, REI, and JD.com to name a few. In the coming weeks we’ll be writing a few in-depth blog posts based on some of the topics that were discussed. In the meantime, here’s an overview of important takeaways from the panels and speeches attended . . .
According to Forrester, half of all online shopping was conducted on marketplaces last year. Given that this figure is expected to grow to two-thirds over the next five years, it’s impossible to ignore the importance of marketplaces for a brand’s omnichannel strategy. In this post I discuss both the benefits and drawbacks that supply-side companies face when deciding whether or not to sell their products on marketplaces . . .
I’ve been interested in the relationship between better inventory data and fulfillment rates for some time now. That’s why I was excited when early returns from our data warehouse this year flagged two footwear suppliers with similar levels of order processing but vastly different fulfillment rates and data exchange levels . . .